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My submission was rejected

What a rejection means and how to fix it.

Read the message

You see the ELSTER message at the "File" step. Usually an answer is missing or has the wrong format, for example the tax number.

Correct and send again

Correct the answer in the questionnaire and submit again. You do not have to pay again.

Unclear message

If you do not understand the message, write to us with a screenshot without personal data. We will help you.